Returns & Exchanges
At ABP Concept, we strive for perfection in every handcrafted piece; however, if you are not entirely satisfied with your purchase, you may return or exchange your item within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Place the unworn item in its original packaging, ensuring all tags and protective films are intact to qualify for a full refund or exchange.
- 3.Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our Paris workshop for inspection.
- 4.Quality Inspection & Refund
Once our artisans verify the condition of the product, your refund will be processed to your original payment method within 5 to 10 business days.
